Human Resources Workshops

At Encore Workshops our HR emphasis is on the rapidly changing and challenging issues of skilled workforce shortages and the need for companies to reposition themselves to be viewed as highly desirable employers or 'magnet' companies. For the first time, all departments and not just HR must come to a new awareness of the shrinking workforce in Canada and the US as so-called Boomers retire and the very low birth rates of the past twenty years start to take effect.

Two Encore programs to address this changing world are "The Shrinking Workforce" and "Hiring Right, Firing Right". Organizations that take both programs will find their managers and staff, newly aware, energized and committed to undertake immediate positive actions. Ideas arising out of the workshops will result in attracting and retaining the best employers in a competitive labor market and repositioning into the kind of company that will create loyalty and commitment in all employees.

Workshop Packages

To order individual manuals please go to the manuals order page. Please note that additional manuals can only be ordered once the relevant workshop package has been ordered.

All workshop packages cost $395 USD including delivery.

The Skilled Workforce Shortage

Every company, every government agency and every not-for-profit organization in North America is facing a situation never before seen - a severe shortage of skilled labor.

This workshop provides managers, supervisors and HR specialists with a clear understanding of the various factors that lie behind this phenomenon. Facilitators will gain the tools to predict how it will impact their organization and strategies that can be utilized to attract new staff, and to retain existing staff by becoming what the author calls a ‘magnet’ company.

Find out more information by clicking the jacket or 'view sample pages' below.

View Sample Pages

 Publication Date:
Published
Publication Code:
003-07-03-KS
Format:
8.5"x11" finished size
Binding:
Twin loop coil-with custom cover hiding twin loop binding
Cover:
Full colour front and back on 12pt. cornwall cover c1s
Paper Stock:
70lb white book stock
Facilitation Time:
Approx. Half-Day

Contents

  • 1-year license to deliver the program (see conditions)
  • 1 Printed and bound instructor manual (64 pp)
  • 5 Printed and bound participant Manuals (48pp)
  • CD containing:
    • PowerPoint Deck (5 templates)
    • Participant handouts of PPT's (in PDF and MSWord format)
    • 3 supplementary handouts (in PDF and MSWord format)
  • Access code to enable the purchase of additional manuals
  • Email help line information

Why Aren't Other People Just Like Me?

In “Why Aren’t Other People Just Like Me?” participants learn the secret to why they find some people easy to deal with and others difficult. If you've ever heard a member of your staff say "He's weird" or "Why does she act like that...and look what she's wearing, honestly!" they need to take this workshop.

This workshop is the full-day introduction to three supplementary programs: Managing People That Aren't Like Me; Selling to People That Aren't Like Me; and Serving Customers That Aren't Like Me.

“Why Aren’t Other People Just Like Me?”opens the door to increased sales, better customer service and even improved personal relationships. No matter what business you are in this session will help you improve your bottom line and change the way you look at people forever.

Find out more information by clicking the jacket or 'view sample pages' below.

View Sample Pages

Publication Date:
Published
Publication Code:
001-07-03-MW
Format:
8.5"x11" finished size
Binding:
Twin loop coil-with custom cover hiding twin loop binding
Cover:
Full colour front and back on 12pt. cornwall cover c1s
Paper Stock:
70lb white book stock
Facilitation Time:
Approx. half-day

Contents

  • 1-year license to deliver the program (see conditions)
  • 1 Printed and bound instructor manual (64 pp)
  • 5 Printed and bound participant Manuals (48pp)
  • CD containing:
    • PowerPoint Deck (5 templates)
    • Participant handouts of PPT's (in PDF and MSWord format)
    • 3 supplementary handouts (in PDF and MSWord format)
  • Access code to enable the purchase of additional manuals
  • Email help line information

Hiring Right - Firing Right

It’s no secret… in today’s demanding marketplace businesses that focus on providing consistent, quality customer service are the ones that succeed!

Whether addressing experienced or newly promoted supervisors, managers and/or owners, this learning activity offers participants valuable insight, methods and tools that will assist them in “Hiring Right, Firing Right”.

Find out more information by clicking the jacket or 'view sample pages' below.

View Sample Pages

Publication Date:
Published
Publication Code:
009-07-03-GB
Format:
8.5"x11" finished size
Binding:
Twin loop coil-with custom cover hiding twin loop binding
Cover:
Full colour front and back on 12pt. cornwall cover c1s
Paper Stock:
70lb white book stock
Facilitation Time:
Full-day

Contents

  • 1-year license to deliver the program (see conditions)
  • 1 Printed and bound instructor manual (64 pp)
  • 5 Printed and bound participant Manuals (48pp)
  • CD containing:
    • PowerPoint Deck (5 templates)
    • Participant handouts of PPT's (in PDF and MSWord format)
    • 3 supplementary handouts (in PDF and MSWord format)
  • Access code to enable the purchase of additional manuals
  • Email help line information

Congratulations You're a Supervisor

People aren’t born knowing how to manage others, and supervisory positions are often awarded to people who have never supervised before. Leading a team requires skill just like any other job task, but training to acquire that skill isn’t necessarily always provided. This course is designed for first-time or new supervisors, and introduces a wide variety of skill sets required for effectively supervising others.

Find out more information by clicking the jacket or 'view sample pages' below.

View Sample Pages

Publication Date:
Published
Publication Code:
005-07-03-IV
Format:
8.5"x11" finished size
Binding:
Twin loop coil-with custom cover hiding twin loop binding
Cover:
Full colour front and back on 12pt. cornwall cover c1s
Paper Stock:
70lb white book stock
Facilitation Time:
Approx. half-day

Contents

  • 1-year license to deliver the program (see conditions)
  • 1 Printed and bound instructor manual (64 pp)
  • 5 Printed and bound participant Manuals (48pp)
  • CD containing:
    • PowerPoint Deck (5 templates)
    • Participant handouts of PPT's (in PDF and MSWord format)
    • 3 supplementary handouts (in PDF and MSWord format)
  • Access code to enable the purchase of additional manuals
  • Email help line information

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